Personal Info

CMS Specialist / Web Developer. Working in a team who is responsible for assisting partners and clients in achieving strategic e-business objectives through technology solution implementation. Consultants provide business and technical guidance as well as product expertise.

My primary responsibility is to analyze, design, develop and implement technical aspects of a project to meet customers’ business needs and to enable partners to implement FirstSpirit projects successfully.

Lexington, MA
https://e-spirit.com

• html5
• css3
• jQuery
• git
• Bootstrap 3
• Bootstrap 4
• javascript
• Salesforce
• REST API
• Angular
• JAVA

 Web Developer. Focused on building standards compliant websites, eCommerce websites and social media implementations. 

• Convert PSD designs to Drupal CMS and WordPress themes. 
• Develop Drupal Modules and WordPress Plugins to ensure the 100% customer satisfaction. 
• Maintain and Update The websites to the latest versions to ensure the security and the stability of the applications. 
• Raised productivity by 20% after restructuring the workflow. 
• Drove best practice implementation for 22 clients across multiple industries. Decreased rework by 23% and costs by 15%. 
• Boosted user experience scores by 55% over company-wide previous best. 

Pawtucket, RI https://gladworks.com

• html5
• css3
• jQuery
• Bootstrap 3
• Bootstrap 4
• javascript
• REST API
• Angular
• mySQL
• PHP5
• PHP7
• Drupal 6
• Drupal 7
• Drupal 8
• git
• React
• WordPress
• Python

 Teacher Assistant. Responsible for supporting the following courses for the Master’s program “Global Strategy”,” Sales”,” Digital Marketing” 

• Provide support for classes and faculty on the course activities, class preparation, material and assignments. 
• Performed review sessions and student orientation. 

 IT Consultant. Managed a team of 6 developers to deliver the most efficient software solutions to government sectors. 

• Recognized for improving government sector efficiency after creating the “Smart Gate” portal. 
• Reduced man-hours by 30% by producing “Smart Training System”. 
• Increased number of sold software after developing and adapting to government sectors. 
• Upgraded the company’s efficiency by handling the infrastructure. 

Dubai, UAE https://mobadrah.ae

• html5
• css3
• jQuery
• Bootstrap 3
• mySQL
• PHP5
• WordPress
• REST API
• Laravel

Built and managed a team of 6 business analysts. Led the first outsourcing project transitioning marketing roles from Malaysia to India. Oversaw offshoring setup and operations. 

• Maintain and Update The websites to the latest versions to ensure the security and the stability of the applications 
• Increased customer satisfaction by decreasing the number of daily online tickets by 25%. 
• Upgraded the security systems and monitored the online B2B and B2C for the travel industry. 
• Through troubleshooting and advising services, increased actual work hours to enable employees to focus on real tasks associated with business issues. 

Dubai, UAE https://tripsymphony.com

• html
• css
• javascript
• mySQL
• PHP5

Member of the team who was responsible for converting the client requirements into the software to reduce the number of hours to end certain jobs.
– Boosted Software proficiency by 15% by testing codes.
– Reduced 25% of labor by establishing software to replace employees.
– Minimized the workload on the GNI team by 35% after using frameworks like Laravel.

Dubai, UAE

• html
• C#
• CSS

Worked as a junior web developer and went through all the development phases starting from gathering information from the clients about their web application requirements passing by designing and getting approval of the designs reaching the final stages in the admin panels for the applications.

• Doubled up the number of satisfied customers by using frameworks like WordPress for their new websites.
• Upgraded 20% of company customers’ Joomla website to be better ranked on search engines.
• Increased customer interaction with our clients’ social media pages by maintaining their campaigns.

Cairo, Egypt https://miamiproduction.tv

• html
• css
• javascript
• php5
• WordPress

Was responsible for handling any technical issues comes out from the front desk servers, guest rooms, or the business centers, keep an eye on the wifi system, and camera monitoring system all over the place.

• Increased satisfaction by 40% after falling downtime to the response by 25%.
• Improved solving time to issues by 200% by implementing new technologies to the site.
• Improved the gap between problems by 25% by educating new customers with our services.

Dahab, Egypt https://miamibeachegypt.com

Was responsible for traveling with our valued customers all over Egypt and make sure that they are satisfied with the level of service the company gives. Gathering from them their feedback and improve their programs for the coming trips.

• Improved level of satisfaction by 35% by applying what heard from feedback.
• Enlarged the number of trips by 40% by engaging more with foreign companies.
• Increased profit by 25% by adding new destinations to travel itineraries.

Cairo, Egypt https://miamitoursegypt.com